Can I make changes to my order?Updated 5 months ago
Changed your mind or picked the wrong size? It happens to the best of us. Unfortunately, once your order is confirmed, we can't add or remove items, or change sizes, colors, and so on.
But don't worry—we're here to help. We can attempt to cancel your entire order so you can place a new one with the correct details. Time is of the essence, so please reach out to our Customer Care team as soon as possible, and we'll do everything we can to assist.
Click here and follow the steps below:
- Select the "Report an issue icon"
- Follow instructions and share the changes you'd like to make.
- We'll be in touch as quickly as we can.
Note: Changes to your order OR delivery address may impact the total price point for shipping*
Rest assured that we always aim to respond to your ticket as soon as possible though during busy periods such as Public Holidays or Sales Periods, there may be a delay of up to 2 business days.