READ BELOW BEFORE YOU RETURN ITEMS:. --> Start Return Here. Free Returns:. We want you to be happy with your purchase! That’s why we offer free returns for all full-priced items purchased at Peoples Endurance Apparel (excluding gift cards) within the

READ BELOW BEFORE YOU RETURN ITEMS:--&gt; <a href="https://peoples-endurance-apparel.gorgias.help/en-US/ssp/login" rel="noopener noreferrer" target="_blank">Start Return Here</a> Free Returns:We want you to be happy with your purchase! That&#x2019;s why we offer free returns for all full-priced items purchased at Peoples Endurance Apparel (excluding gift cards) within the USA. Use our easy self-service Returns Portal to choose one of the following options:<ul><li style="font-size: 14px; font-family: Inter;">Refund to the original payment method</li><li style="font-size: 14px; font-family: Inter;">Exchange for a different product</li><li style="font-size: 14px; font-family: Inter;">Peoples Endurance Apparel gift card for future use</li></ul>Once your return is initiated, you&#x2019;ll receive a prepaid shipping label to cover the cost of return shipping.Sale Items:We accept returns for sale items, but please note that free returns do not apply. The purchaser is responsible for the cost of returning sale items to Peoples Endurance Apparel.Sale items can be exchanged or returned for a Peoples Endurance Apparel store credit to use online. The value of the exchange or credit will equal the sale price you paid at checkout.Return Conditions:To ensure the smooth processing of your return, please follow these guidelines:<ul><li style="font-family: Inter; font-size: 14px;">Hygiene First: For health and hygiene reasons, always wear undergarments when trying on your kit.</li><li style="font-family: Inter; font-size: 14px;">Condition of Items:&#xA0;All returned items must be in &#x201C;as-new&#x201D; condition&#x2014;unworn, unwashed, and complete with original tags and packaging. Returns in unsaleable condition will not be accepted.&#xA0;<ul><li style="font-family: Inter; font-size: 14px;">Cycling Bibs: The Chamois Pad should have ZERO signs of wear... you know what we mean lol.</li></ul></li><li style="font-family: Inter; font-size: 14px;">Gift Cards: Gift cards are non-refundable. Items purchased with gift cards cannot be refunded to a credit card or exchanged for cash.</li><li style="font-family: Inter; font-size: 14px;">Packaging: Please package all returned items securely to avoid damage during transit. We cannot be held responsible for items lost or damaged in return transit, so we recommend purchasing insurance through your parcel carrier.</li></ul>Please Note:<ul><li style="font-size: 14px; font-family: Inter;">Free returns only apply to full-priced items shipped within the USA.</li><li style="font-size: 14px; font-family: Inter;">We cannot cover the cost of return shipping for orders outside the USA (not applicable at this time) or refund local taxes on replacement shipments.</li><li style="font-size: 14px; font-family: Inter;">All returns must be initiated through our return portal within 14 days of receiving your order.</li></ul>We aim to make the process as seamless as possible, so feel free to reach out if you have any questions!

What are my options if I need to return a product?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 5-10 business days for the refund to reflect in your account.

Once your return has been received and processed, you will be notified via email when the refund has been issued.Please allow 5-10&#xA0;business days for the refund to reflect in your account.

When will I get my refund?

Oops—that’s not what you ordered? We’re sorry for the mix-up! Please get in touch with our team via the Contact Form so we can sort this out for you. Also, double-check your package for any notes or packing slips—sometimes items ship separately. Whil

Oops&#x2014;that&#x2019;s not what you ordered? We&#x2019;re sorry for the mix-up! Please get in touch with our team via the <a href="https://peoples-endurance-apparel.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">Contact Form</a> so we can sort this out for you.&#xA0;<ul><li>Do not initiate a &quot;Return&quot;, this will further complicate the issue.&#xA0;</li><li>Our Team will be in touch with the best course of action to get you back on course quickly!</li></ul>Also, double-check your package for any notes or packing slips&#x2014;sometimes items ship separately.While we can&#x2019;t always guarantee we&#x2019;ll have your exact item in stock for a replacement, rest assured we&#x2019;ll do everything we can to make it right.<a href="https://peoples-endurance-apparel.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">Wrong Item:&#xA0;(On the contact form, please follow these steps)</a><ol><li style="font-family: Inter; font-size: 14px;">Enter your contact details</li><li style="font-family: Inter; font-size: 14px;">SELECT --&gt; Wrong Item in the subject line</li><li style="font-family: Inter; font-size: 14px;">Share any helpful details of what happened<ol><li style="font-family: Inter; font-size: 14px;">The name of the missing item(s)<ul><li id="isPasted" style="font-size: 14px; font-family: Inter;">Color, size, etc.</li></ul></li><li style="font-family: Inter; font-size: 14px;">Attach a photo of the item(s) you recieved</li></ol></li><li style="font-family: Inter; font-size: 14px;">Our team will review and provide you with the next course of action on the email thread. Thanks for your patience, we hate to see it but we&apos;ll give it our best attention.&#xA0;</li></ol>

What do I do if I receive the wrong item in my order?

Hello! The team looks forward to hearing from you, drop us a note and let us know how we can help.